Visitor Rules

1. Purpose and scope

These rules set out the general conditions for using the exhibits, interactive installations and spaces at MIC. Their purpose is to protect visitors, the museum and its installations, and to ensure that educational and recreational activities can take place safely and comfortably.

By purchasing a ticket or entering MIC, visitors confirm that they have read, understood and accepted these Visitor Rules and agree to follow them.

2. General access rules

2.1. Public access is permitted during the opening hours displayed at the museum entrance and on the MIC website. Kindergarten and school groups must book in advance.
2.2. Children under 14 may visit MIC only under the supervision of an adult, such as a parent, teacher or educator.
2.3. Organised groups must be accompanied by at least one teacher or responsible adult for every 10 children.
2.4. Visitors are expected to behave respectfully and to avoid running, pushing or shouting inside the museum.
2.5. Food, drinks, umbrellas and bulky items are not permitted in the exhibition area.

2.6. Anyone under the influence of alcohol or prohibited substances may not enter the museum.

2.7. Pets are not permitted, with the exception of guide dogs accompanying people with disabilities.

2.8. MIC may temporarily restrict access to certain areas when maximum capacity is reached.

2.9. Parents, accompanying adults and teachers responsible for groups should review the Museum Map and the Light & Sound Map in advance. These resources help identify age-appropriate spaces and installations that may not be suitable for children with particular sensory sensitivities or needs. Particular care should be taken in the Time Tower themed room, an adventurous space with steps and a multisensory installation using atmospheric lighting and sound. It may not be suitable for children under 9.

2.10 To keep the experience comfortable for everyone, short waiting times may occur when the museum reaches its 70-visitor capacity.

3. Using the interactive exhibits

3.1. Interactive exhibits may be touched and used as intended, without applying excessive force.
3.2. Do not climb on exhibits, display cases, panels or decorative elements.
3.3. Moving components such as handles, levers, cables and buttons must be used carefully and never forced.
3.4. Exhibits marked ‘Do not touch’ are for viewing only.
3.5. Touchscreens and other multimedia exhibits should be operated with clean fingers only. Sharp or dirty objects must not be used.

3.6.If you notice a fault or malfunction, please inform a member of staff. Visitors must not attempt to repair or restart equipment themselves.

3.7. Please follow staff instructions regarding how long an exhibit may be used so that everyone has a fair chance to enjoy it.

3.8. Any accidental damage to an exhibit must be reported to museum staff immediately.

4. Safety rules

4.1. Visitors must follow all signage and marked circulation and evacuation routes.

4.2. Access to the two themed rooms, the Hall of Honour and the Time Tower, is limited because of their size. Visitors must follow staff instructions, and organised groups must be carefully supervised by teachers or accompanying adults.
4.3. In an emergency, please follow the instructions of MIC staff.
4.4. Visitors must not handle fire extinguishers, electrical panels or other technical equipment.
4.5. MIC has staff trained to respond in emergencies. Visitors must cooperate and follow evacuation instructions.

4.6. Do not run on stairs or use handrails for anything other than their intended purpose.

4.7. In areas with multisensory installations involving light, sound or projections, parents and accompanying adults are responsible for deciding whether the experience is suitable for the child in their care.

4.8. Decorative stones placed along the floor or within exhibition areas must not be moved, lifted or handled, and visitors must not dig or interfere with these areas. Electrical routes and connections are located beneath them. Unauthorised handling may damage the installations and may create a risk of injury or electric shock.

5. Workshops and educational activities

5.1. Workshops and related activities require advance booking.
5.2. Activities take place under the guidance of MIC staff or teachers and only in the designated activity areas.
5.3. Workshop materials and equipment, including paints, water, sand and optical devices, must be used only as instructed.
5.4. Workshop materials must not be taken into other areas of the museum.

5.5. Workshops and related activities take place according to the published programme and should not interfere with general museum visits.

5.6. Participants must follow the workshop leader’s instructions throughout the activity. Failure to do so may result in the participant being asked to stop taking part.

5.7. Parents or teachers must inform MIC staff in advance about any allergies, sensitivities or specific needs that may affect a child’s participation.

5.8. MIC is not responsible for personal items that are lost or damaged during activities.

5.9. If a participant’s behaviour puts other people at risk, MIC staff may end that person’s participation in the activity.

5.10. Photography and filming during workshops are permitted only with the activity leader’s approval and in accordance with rules protecting children’s image and privacy.

5.12. The maximum number of participants is set according to the nature of each workshop and must be respected for safety and educational quality.

6. Protecting the museum and its spaces

6.1. Do not touch exhibits that are not intended for direct interaction.
6.2. Do not write on, stick items to, scratch or otherwise damage museum surfaces or furniture.
6.3. Flash photography is not permitted.

6.4. Exhibits and panels must not be moved without permission from MIC staff.

6.5. Backpacks and bulky items must be left in the designated storage areas.

7. Responsibilities and consequences

7.1. Visitors are responsible for damage caused through negligence or failure to follow these rules.
7.2. Parents, teachers and other responsible accompanying adults are responsible for the behaviour of the children in their care.
7.3. MIC reserves the right to restrict or refuse access to anyone who does not follow these rules.

8. Health and hygiene

8.1. Visitors are encouraged to wash their hands before and after taking part in interactive activities.
8.2. MIC staff clean high-touch exhibits regularly.
8.3. Visitors showing symptoms of illness may be refused or restricted access in order to protect others.

9. Photography, filming and privacy

9.1. Photography for personal use is allowed without flash or professional equipment such as tripods or reflectors, provided the privacy and image rights of other visitors are respected.
9.2. Do not photograph or film children who are not part of your own family or group without written permission from their legal representatives.
9.3. Commercial, advertising or journalistic photography and filming require a written request and prior approval from MIC management.

9.4. Protecting the image and privacy of MIC staff:

• MIC staff may not be individually photographed or filmed without their explicit consent.
  
  
• Images or videos featuring MIC staff must not be shared on social media for defamatory or disparaging purposes, or without their consent.
  
  
• Recordings made to intimidate, harass or pressure staff are strictly prohibited and may result in refusal of access and, where appropriate, referral to the relevant authorities.

9.5. MIC may take photographs or record video for institutional communication and promotion only where the required written permissions have been obtained in accordance with data-protection and image-rights legislation.

10. Final provisions

10.1. These Visitor Rules take effect from the date on which they are published and apply to all MIC visitors.
10.2. Any changes will be communicated publicly at the museum entrance and on the official MIC website. This English version is provided for information; in case of any difference, the Romanian version prevails.